Terms & Conditions for Venger's Decks

TERMS OF USE

All reference in this page to “we” or "us" or "our" means to Venger's Decks Ltd, 90D Seres Road, Glasgow, G76 7QF (Company No. 636854), and to “our website” or “the website” or “this website” or “the site” means to vengersdecks.com. All reference to the term “you” or “your” refers to the user or viewer of the website.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use the website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • The website uses cookies to monitor browsing preferences. If you do allow cookies to be used, please note the cookies policy within the said privacy policy.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information, products or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice below, which forms part of these terms and conditions.
    All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse those websites. We have no responsibility for the content of any such linked websites.
  • Your use of this website and any dispute arising out of such use of the website is subject to the exclusive jurisdiction and law of Scotland.

 

COPYRIGHT POLICY

Copyright 2019 Venger's Decks Ltd. All rights reserved.

We own and control all the copyright and other intellectual property rights in the website and the material on the website, and all the copyright and other intellectual property rights in the website and the material on the website are reserved. We take the protection of our copyright very seriously. If we discover that you have used our copyright materials in contravention of the licence set out in this notice, we may bring legal proceedings against you, seeking monetary damages and/or an injunction or interdict to stop you using those materials. You could also be ordered to pay legal costs. For more information on copyright notices please visit www.seqlegal.com whose template we used and adjusted for this notice.

We are not responsible if information made available on the website is not accurate, complete or current. The website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of the website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our site.

You may view pages from the website in a web browser; download pages from the website for caching in a web browser; print pages from the website; stream audio and video files from the website, and use any of the website services by means of a web browser.

Except as expressly permitted by the other provisions of this policy, you must not download any material from the website or save any such material to your computer. You may only use the website for your own personal purposes, and you must not use the website for any other purposes. In doing so, except as expressly permitted by this notice, you must not edit or otherwise modify any material on the website. Unless you own or control the relevant rights in the material, you must not republish material from the website (including republication on another website); sell, rent or sub-license material from the website; show any material from the website in public; exploit material from the website for a commercial purpose; or redistribute material from the website, save to the extent expressly permitted by this notice.

You must not use the website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website; use the website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity; use the website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; or conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to the website without our express written consent.

If you learn of any unlawful material or activity on the website, or any material or activity that breaches this notice, please let us know. You can let us know about any such material or activity via the contact options displayed on the website.

 

PRIVACY POLICY

Please see our privacy policy separately by clicking here.

 

ONLINE STORE TERMS

General

By agreeing to these terms, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Orders placed on the website

Our acceptance of your order will take place when you accept our terms and conditions and payment is successful, at which point a contract will come into existence between you and us.

If we are unable to accept your order, we will inform you of this in writing and will not charge you for the service. This might be because the service is unavailable, because of unexpected limits on our resources which we could not reasonably plan for, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the service or because we are unable to meet a delivery deadline you have specified.

We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.

We provide products in good faith but give no warranty or representation that the content and courses are accurate, complete or up-to-date or that they will meet your requirements, nor that the content does not infringe the rights of any third party. None of the content of any courses shall constitute legal advice. We accept no responsibility or liability for your use of the products and content and your use is entirely at your own risk. While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programmes, we accept no liability for them. We do not warrant that defects in the products will be corrected.

You agree to use the products in a way which does not infringe the rights of anyone else or restrict or prevent anyone else’s use and enjoyment of the products. You agree not to ask for, collect or harvest any personal data of any other user of the products. You will not copy, reproduce, create derivative works of, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content contained in the product for any other purposes other than as permitted by these terms without our prior written consent.

If you wish to make a change to the product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract.

Availability and display of products

The form and nature of products and online content which we provide may change from time to time without prior notice to you.

We may stop (permanently or temporarily) providing the products to you or to other customers generally for whatever reason, at our sole discretion, without prior notice to you.

We may change the product: (a) to implement minor technical adjustments and improvements, for example to address a security threat. These changes will not affect your use of the product.

We may update digital content, provided that the digital content shall always match the description of it that we provided to you before you bought it.

Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.

We have made every effort to display as accurately as possible the colours, texts and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in our services will be corrected.

Ending the contract & complaints

If you are ending a contract for a reason set out below, the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation. The reasons are: (a) we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed; (b) we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 14 days; or (c) you have a legal right to end the contract because of something we have done wrong.

For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

14 day period to change your mind. Consumer to pay costs of return.

We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.

We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then your refund will be made within 14 days of your telling us you have changed your mind, provided that you have returned to us the products sent to you and relevant to your refund.

We may end the contract for a product at any time by writing to you if: (a) you do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due; (b) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products.

If you have any questions or complaints about the product, please contact us at the address above or via the contact options in the website.

We are under a legal duty to supply products that are in conformity with this contract. See below for a summary of your key legal rights in relation to the product. Nothing in these terms will affect your legal rights.

This is a summary of your key legal rights. These are subject to certain exceptions, for example depending on where you reside. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06. If your product is digital content, for example a mobile phone app or a subscription to a music streaming service, the Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality:

If your digital content is faulty, you're entitled to a repair or a replacement. If the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back. If you can show the fault has damaged your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation. See also Exercising your right to change your mind (Consumer Contracts Regulations 2013). If your product is services or a product, for example, a decks of cards, the Consumer Rights Act 2015 says:

You can ask us to repeat or fix a service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it. If you haven't agreed a price beforehand, what you're asked to pay must be reasonable. If you haven't agreed a time beforehand, it must be carried out within a reasonable time.

The price of the product will be the price indicated on the order pages when you placed your order. We use our best efforts to ensure that the price of the product advised to you is correct.

Payment

We accept payment with all major credit and debit cards. You must pay in full before you can access any products purchased.

If you think an invoice is wrong please contact us promptly to let us know and we will not charge you interest until we have resolved the issue.

If defective digital content which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Refund policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gift cards, downloadable software products or items cannot be returned.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable), including where card decks or card boxes have obvious signs of use or have been opened, any item not in its original condition, is damaged or missing parts for reasons not due to our error, and any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us using the contact options on the website.

Only regular priced items may be refunded, and unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged when sent to you. If you need to exchange it for the same item, please contact us using the contact options on the website.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should mail your product to: 90D Seres Road, Glasgow, UK, G76 7QF

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item or items where the total cost is significant to you, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Indemnity

You agree to indemnify and hold us and our affiliates, officers, agents, employees, partners and licensors from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of content you submit, post, transmit or otherwise make available through the website; your violation of these terms, your violation of the rights of another, or your reliance upon information provided on the website which results in the third party claim against you. 

Distance selling regulations

If you have purchased via distance means (as defined in the Consumer Protection Contracts (Information, Cancellation and Additional Charges Distance Selling Regulations 2013) such as our online shop, by email or over the telephone, you may cancel your agreement with us at any time up to 14 calendar days after the latter of entering into this agreement or receiving the product or access to the service, as long as you give us notice of such cancellation in accordance with the process below. This paragraph does not affect your statutory rights. To arrange the return and cancellation of your new order, please give us notice of your cancellation by the said contact methods.

Access to the cancelled product or service will be terminated by us within 14 calendar days of your notice to cancel, which notice should quote your invoice number and give us proof of purchase. If you choose to do this offline, the cost of your sending to us any proof of purchase or correspondence will be borne by you, including the cost of recorded delivery. If you paid for any product or service, we will issue you a refund within 14 calendar days of our receiving the cancellation notice from you.

Payment

Payment can be made via Paypal, Stripe, or by any major credit or debit card. You confirm that the credit/debit card used for your order is your own. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. We may share your personal information with such third parties as are necessary to enable us to do such checks. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. Please read our said privacy policy more for information on why and how we use your personal information and for details on your rights in relation to such information.