Privacy Policy for Venger's Decks

Thanks so much for visiting my site. Your privacy matters to me, and I want you to feel confident about how your information is used. This Privacy Policy explains what personal information I collect, how it’s used, who it’s shared with, and what rights you have.

All references to “I”, “me”, “my”, “we”, or “our” mean Venger’s Decks Ltd, (SC635854), 90D Seres Road, Glasgow, G76 7QF. “You” means anyone using my website, buying my products, or communicating with me. My website is powered by Shopify, which helps me run the store and process orders.


WHAT PERSONAL INFORMATION I COLLECT

I only collect the information needed to run the website, process your orders, and provide customer support. This may include:

  • Your name, email address, phone number, and postal address
  • Payment details (processed securely by Shopify or your payment provider)
  • Account login details if you create an account
  • Order history and items you view or add to your cart
  • Messages you send me
  • Device and usage information such as IP address, browser type, and how you use the site
  • Cookies and similar technologies

HOW I COLLECT INFORMATION

I collect information:

  • Directly from you when you place an order, create an account, or contact me
  • Automatically through cookies and your device when you browse the site
  • From Shopify and other service providers who help me run the store

HOW I USE YOUR INFORMATION

I use your personal information to:

  • Process and deliver your orders
  • Manage your account
  • Provide customer support
  • Improve the website and your shopping experience
  • Send updates about your orders
  • Send marketing emails (only if you choose to receive them)
  • Keep the website secure and prevent fraud
  • Comply with legal obligations

You can unsubscribe from marketing emails at any time.


WHO I SHARE YOUR INFORMATION WITH

I only share your information when necessary to run the business:

  • Shopify, who hosts the store and processes data on my behalf
  • Payment processors, to complete your purchase
  • Delivery companies, to ship your order
  • Service providers such as email or analytics tools
  • Legal authorities, if required by law

Shopify may also use certain data to improve its services across all Shopify stores. You can read Shopify’s own privacy policy for details.


INTERNATIONAL TRANSFERS

Shopify may store or process your information outside the UK or EU. When this happens, Shopify uses approved legal safeguards such as Standard Contractual Clauses.


SECURITY AND RETENTION

I take reasonable steps to protect your information, but no system is perfectly secure.

I keep your information only as long as needed to:

  • process your orders
  • maintain your account
  • comply with legal obligations
  • resolve disputes

YOUR RIGHTS (UK & EU GDPR)

You have the right to:

  • Access the personal information I hold about you
  • Ask me to correct inaccurate information
  • Ask me to delete your information
  • Ask for a copy of your information
  • Object to certain types of processing
  • Withdraw consent (for example, for marketing emails)

To exercise any of these rights, contact me using the details below. Some rights may not apply in all circumstances.


CHILDREN’S DATA

My website is not intended for children, and I do not knowingly collect information from anyone under the age of majority.


CHANGES TO THIS POLICY

I may update this Privacy Policy from time to time. The latest version will always be available on this page.


CONTACT

If you have any questions about your privacy or want to exercise your rights, please contact me:

Venger’s Decks Ltd, 90D Seres Road Clarkston, Glasgow G76 7QF Email: info[@]vengersdecks.com