Terms & Conditions for Venger's Decks
Before we grill down on all the legal stuff, I'd like to say thank you so much for spending time on my little site, and for even thinking of the idea of using my random encounter decks and so on in your rpg sessions. It means so much to me that you've shown an interest, and I really want to make sure you're fully satisfied with your customer experience. If you're not, feel free to let me know here and I'll try and sort things out for you right away! :-)
All reference, in this page or in any communications online or by email, SMS, or post by us, to "I", "my", "we", "us", "our" or "Venger's Decks" means to Venger's Decks Ltd, 90D Seres Road, Glasgow, G76 7QF (Registered in Scotland under Company Number SC635854), and all such reference to "my website", "my site", “our website” or “the website” or “this website” or “the site” means to vengersdecks.com. All such reference to the term “you” or “your” refers to the user or viewer of the website.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information, products or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice below, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse those websites. We have no responsibility for the content of any such linked websites.
- Your use of this website and any dispute arising out of such use of the website is subject to the exclusive jurisdiction and law of Scotland.
Copyright 2020 Venger's Decks Ltd. All rights reserved.
We own and control all the copyright and other intellectual property rights in the website and the material on the website, and all the copyright and other intellectual property rights in the website and the material on the website are reserved. We take the protection of our copyright very seriously. If we discover that you have used our copyright materials in contravention of the licence set out in this notice, we may bring legal proceedings against you, seeking monetary damages and/or an injunction or interdict to stop you using those materials. You could also be ordered to pay legal costs. For more information on copyright notices please visit www.seqlegal.com whose template we used and adjusted for this notice.
We are not responsible if information made available on the website is not accurate, complete or current. The website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of the website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our site.
You may view pages from the website in a web browser; download pages from the website for caching in a web browser; print pages from the website; stream audio and video files from the website, and use any of the website services by means of a web browser.
Except as expressly permitted by the other provisions of this policy, you must not download any material from the website or save any such material to your computer. You may only use the website for your own personal purposes, and you must not use the website for any other purposes. In doing so, except as expressly permitted by this notice, you must not edit or otherwise modify any material on the website. Unless you own or control the relevant rights in the material, you must not republish material from the website (including republication on another website); sell, rent or sub-license material from the website; show any material from the website in public; exploit material from the website for a commercial purpose; or redistribute material from the website, save to the extent expressly permitted by this notice.
You must not use the website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website; use the website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity; use the website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; or conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to the website without our express written consent.
If you learn of any unlawful material or activity on the website, or any material or activity that breaches this notice, please let us know. You can let us know about any such material or activity via the contact options displayed on the website.
ONLINE STORE TERMS
By agreeing to these terms, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of our website or its products and services, violate any laws in your jurisdiction (including but not limited to copyright laws).
Orders placed on the website
Our acceptance of your order will take place when you accept our terms and conditions and payment is successful, at which point a contract will come into existence between you and us.
If we are unable to accept your order, we will inform you of this in writing and will not charge you for the service. This might be because the service is unavailable, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the service, or because we are unable to meet a delivery deadline you have specified.
We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
We provide products in good faith but give no warranty or representation that the content is accurate, complete or up-to-date or that it will meet your requirements, nor that the content does not infringe the rights of any third party. None of the content of any of our products shall constitute advice. We accept no responsibility or liability for your use of the products and content and your use is entirely at your own risk. While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programmes, we accept no liability for them. We do not warrant that defects in our products will be corrected.
You agree to use our products in a way which does not infringe the rights of anyone else or restrict or prevent anyone else’s use and enjoyment of the products. You agree not to ask for, collect or harvest any personal data of any other user of the products. You will not copy, reproduce, create derivative works of, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content contained in our products for any other purposes other than as permitted by these terms without our prior written consent.
If you wish to make a change to the product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract.
Availability and display of products
The form and nature of products and online content which we provide may change from time to time without prior notice to you.
We may stop (permanently or temporarily) providing the products to you or to other customers generally for whatever reason, at our sole discretion, without prior notice to you.
We may change the product to implement minor technical adjustments and improvements, for example to address a security threat. These changes will not affect your use of the product.
We may update digital content, provided that the digital content shall always match the description of it that we provided to you before you bought it.
Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.
We have made every effort to display as accurately as possible the colours, texts and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in our services will be corrected.
Ending the contract & complaints
If you are ending a contract for a reason set out below, the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation. The reasons are:
- we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed
- we have suspended supply of the products for technical reasons, or notify you that we are going to suspend them for technical reasons, in each case for a period of more than 14 days; or
- you have a legal right to end the contract because of something we have done wrong.
For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.
We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.
We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then your refund will be made within 14 days of your telling us you have changed your mind, provided that you have returned to us the products sent to you (if they have already been sent) and relevant to your refund.
We may end the contract for a product at any time by writing to you if:
- you do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due; or
- you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products (for example, your address).
If you have any questions or complaints about the product, please contact us at the address above or via the contact options in the website.
We are under a legal duty to supply products that are in conformity with this contract. See below for a summary of your key legal rights in relation to our products. Nothing in these terms will affect your legal rights.
This is a summary of your key legal rights. These are subject to certain exceptions, for example depending on where you reside. For detailed information for UK cusomers, please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06. If your product is digital content, the Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality.
If your digital content is faulty, you're entitled to a repair or a replacement. If the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back. If you can show the fault has damaged your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation. See also the Consumer Contracts Regulations 2013. If your product is services or a product, for example, a decks of cards, the Consumer Rights Act 2015 says that you can ask us to repeat or fix a service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it. If you haven't agreed a price beforehand, what you're asked to pay must be reasonable. If you haven't agreed a time beforehand, it must be carried out within a reasonable time.
The price of the product will be the price indicated on the order pages when you place your order. We use our best efforts to ensure that the price of the product advised to you is correct.
As you can see at the foot of each page on our website, we accept payment with all major credit and debit cards. You must pay in full before you can access any products purchased.
If you think an invoice is wrong, please contact us promptly to let us know and we will not charge you interest until we have resolved the issue.
If defective digital content which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
You agree to indemnify and hold us and our affiliates, officers, agents, employees, partners and licencors from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of content you submit, post, transmit or otherwise make available through the website; your violation of these terms, your violation of the rights of another, or your reliance upon information provided on the website which results in the third party claim against you.
Distance selling regulations
If you have purchased via distance means (as defined in the Consumer Protection Contracts (Information, Cancellation and Additional Charges Distance Selling Regulations 2013) such as our online shop, by email or over the telephone, you may cancel your contract with us at any time up to 14 calendar days after the latter of entering into this contract or receiving the product or access to the service, as long as you give us notice of such cancellation in accordance with the process below. This paragraph does not affect your statutory rights. To arrange the return and cancellation of your new order, please give us notice of your cancellation by the said contact methods.
Access to the cancelled product or service will be terminated by us within 14 calendar days of your notice to cancel, which notice should quote your invoice number and give us proof of purchase. If you choose to do this offline, the cost of your sending to us any proof of purchase or correspondence will be borne by you, including the cost of recorded delivery. If you paid for any product or service, we will issue you a refund within 14 calendar days of our receiving the cancellation notice from you.